Privacy Policy

By accessing any area of Master Formulae, (the “Web Site”) the user acknowledges this notice, and agrees to the terms and conditions, set out below. Except where stated otherwise, the term “Master Formulae” used on the Web Site shall be deemed to include Master Formulae. and its respective affiliates, subsidiaries, successors and assigns.


Privacy Policy

Master Formulae does not disclose personal information to third parties, except as indicated on the Master Formulae website.


Master Formulae reserves the right to cooperate with local, provincial and national officials in any investigation requiring either personal information, including any personal information provided online through our website or reports about lawful or unlawful user activities on this site.


Master Formulae also reserves the right to change this Policy at any time. You will be notified of such changes through disclosure on the Master Formulae website. We also reserve the right to disclose any information in an individual’s account:

To satisfy any law, regulation or government request;

If such disclosure is necessary or appropriate to site operation; or

To protect the rights or property of Master Formulae and its users, sponsors, providers, licensors or merchants.


Trademarks & Copyrights

Master Formulae owns and operates the master Formulae Site. Master Formulae and related words, domain names and logos are trademarks and the property of Master Formulae. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.


The material contained on the Master Formulae website, including all portions of the Web Site, content, site design, text, graphics and the selection and arrangement thereof are Copyright © Master Formulae. All Rights Reserved.


No material from the Web Site or any web site owned, operated, licensed or controlled by Master Formulae. or its licensors may be copied, reproduced, republished, posted, transmitted or distributed in any way. The user may print, in hard copy, portions of the Web Site only for the purpose of referencing the information off-line. The use of any such material for any other reason, on any other website, or the modification, distribution or republication of this material without prior written permission from Master Formulae. is strictly prohibited.


Disclaimer & Limitation of Liability

The website and the information or materials herein are provided on an “as is, where is” basis. Master Formulae. makes no representations or warranties, either expressed or implied, of any kind with respect to the website or its contents. Master Formulae. disclaims all warranties, expressed or implied, including, but not limited to, merchantability and fitness for a particular purpose. By using or attempting to use the website, the user expressly acknowledges that Master Formulae. makes no warranties or representations regarding the content of the website: (i) There are no warranties or representations made regarding the content of the website in terms of how current it is, its accuracy, or its completeness; and (ii) as a service to users of the website, Master Formulae. may include links to other websites over which Master Formulae. has no control. Master Formulae. provides no endorsement or representation of any kind regarding the products, services, content or appropriateness of content of such websites, and the user hereby irrevocably waives any claim against Master Formulae. with respect to such websites.



The user acknowledges that any content, offers, information, opinions (including without limitation, reviews) (“Content”) he or she may provide to the Web Site becomes the property of Master Formulae., including all copyright, without reservation, and user waives in favour of Master Formulae. any and all moral rights in such Content. The user acknowledges and agrees that all or any portion of the Content may be used, edited, reproduced, published, translated, sublicensed, copied and distributed and/or incorporated into other works in any form, media, or technology now known or hereafter developed for the full term of any copyright that may exist in such Content, without compensation of any kind to the user.


By submitting Content to Master Formulae., the user automatically warrants that he/she has the full right and authority to submit such Content, and that none of such Content is subject to any copyright or other proprietary right of a third party.


Any Content expressed or made available by third parties, including any other user of the Web Site, are those of the respective third parties and not of or its licensors, or any of their officers, directors, employees or agents.


The owners and operators of the Web Site reserve the right to not publish, or to remove any Content that they deem in their sole discretion, to be inappropriate for the Web Site, for any reason whatsoever.


Governing Law & Jurisdiction

The Web Site (excluding linked web sites) is controlled by Master Formulae. from its offices within the Province of BC, Canada. The Web Site can be accessed from all provinces and territories of Canada, as well as from other countries around the world. As each of these jurisdictions has laws that may differ from those of the Province of BC, by accessing the Web Site, the user agrees that all matters relating to access to, or use of, the Web Site, or any other hyperlinked website, shall be governed by the laws of the Province of BC and the federal laws of Canada applicable therein. The user also agrees and hereby submits to the exclusive personal jurisdiction and venue of the courts of the Province of BC and acknowledges that the user does so voluntarily and is responsible for complying with local laws.


No Solicitation

The Web Site and the information contained herein does not constitute an offer or a solicitation of an offer for the purchase or sale of any securities.



Our goal is 100% accuracy on quantity and timeliness for all shipments. Orders are processed Monday-Friday. All orders for in-stock merchandise are shipped within 48 hours.

Shipping charges are additional unless you are a Master Rewards member located in the United States or Canada. Master Rewards Members get free shipping; to sign up for your account go to My Account. Non-members pay a flat shipping rate of $8 USD.

Orders in North America arrive in 3-14 business days, international orders in 14-28 days.


Thank you for shopping at Master Formulae

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 30 days of the original purchase of the product.

Before you return a product, please make sure that:

The product was purchased in the last 30 days

The product is in its original packaging

Send the product with its original packing to:

Master Formulae. 300-2130 Leckie Pl Kelowna, BC, Canada, V1Y 7W7