Our goal is 100% accuracy on quantity and timeliness for all shipments. Orders are processed Monday-Friday. All orders for in-stock merchandise are shipped within 48 hours.
Shipping within North America is a flat rate of $8. Orders OVER $40 are FREE. International orders pay a flat rate of $50.
Orders in North America arrive in 3-14 business days, international orders in 14-28 days.
Please Note: You, the buyer, are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, etc. required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost – charges vary around the world. If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
Thank you for shopping at Master Formulae. If you are not entirely satisfied with your purchase, we’re here to help. Our products can be returned for refund within 30 days of the original purchase of the product.
Before you return a product, please make sure that:
Send the product with its original packing to:
300-2130 Leckie Pl
Shipping charges incurred in connection with the return of a product are not refundable except in the case of a product defect or incorrect item shipped.
If you received a damaged product, please notify us immediately for assistance.